/* Assistente em fluxo normal, antes do rodapé. */
.cn-help{position:relative;padding:28px max(22px,7vw) 35px;background:#081725;color:#f4f7f8;border-top:1px solid #ffffff0c}
.cn-help-inner{display:flex;align-items:center;gap:18px;width:min(100%,490px);margin-left:auto}
.cn-character{order:2;flex:0 0 105px;min-width:0}
.cn-robot-link{display:block;width:105px;outline-offset:3px;border-radius:16px;-webkit-tap-highlight-color:transparent}
.cn-robot{display:block;width:100%;height:auto;overflow:visible;filter:drop-shadow(0 6px 9px #0006)}
.cn-sway{transform-origin:625px 1190px;animation:cn-sway 6s ease-in-out infinite}
.cn-wave{transform-origin:400px 528px;animation:cn-wave 6.8s ease-in-out infinite}
.cn-blink{opacity:0;animation:cn-blink 5.7s linear infinite;pointer-events:none}
@keyframes cn-wave{0%,6%,47%,100%{transform:rotate(0)}12%,28%{transform:rotate(-10deg)}20%,36%{transform:rotate(10deg)}42%{transform:rotate(-4deg)}}
@keyframes cn-sway{0%,100%{transform:rotate(-.45deg)}50%{transform:rotate(.45deg)}}
@keyframes cn-blink{0%,38%,42%,100%{opacity:0}39%,41%{opacity:1}}


.cn-speech{position:relative;order:1;flex:1;min-width:0;padding:20px;background:linear-gradient(135deg,#f8fcff,#eaf3fb);border:1px solid #fff;border-radius:18px;color:#0b2236;box-shadow:0 8px 28px #0003}
.cn-speech:after{content:"";position:absolute;right:-7px;top:45%;width:14px;height:14px;background:#edf6fd;transform:rotate(45deg);border-radius:0 3px 0 0}
.cn-speech h2{font-family:Arial,Helvetica,sans-serif;font-size:23px;line-height:1.12;letter-spacing:-.035em;font-weight:700;margin:0 0 14px}
.cn-message-label{display:block;font-size:12px;font-weight:700;margin-bottom:7px;color:#446078}
.cn-message-form textarea{display:block;box-sizing:border-box;width:100%;min-height:85px;max-height:200px;resize:vertical;padding:10px;border:1px solid #b7cbdc;border-radius:8px;background:#fff;color:#132f46;font:14px/1.45 Arial,Helvetica,sans-serif}
.cn-message-form textarea::placeholder{color:#60768a;opacity:1}
.cn-contact{position:relative;z-index:1;display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;min-height:44px;margin-top:10px;padding:11px 13px;border:0;border-radius:8px;background:#1265a8;color:#fff;font:700 12px Arial,Helvetica,sans-serif;cursor:pointer}
.cn-contact:hover{background:#084d85}
.cn-contact:focus-visible,.cn-robot-link:focus-visible,.cn-message-form textarea:focus-visible{outline:3px solid #39befe;outline-offset:3px}
.cn-help.cn-offscreen .cn-sway,.cn-help.cn-offscreen .cn-wave,.cn-help.cn-offscreen .cn-blink{animation-play-state:paused}
@media(max-width:700px){.cn-help{padding:25px 20px 30px}.cn-help-inner{gap:13px;width:100%;max-width:430px;margin:auto}.cn-character{flex-basis:72px}.cn-robot-link{width:72px}.cn-speech{padding:15px;border-radius:14px}.cn-speech h2{font-size:21px}.cn-message-form textarea{font-size:16px}.cn-contact{font-size:11px}}
@media(prefers-reduced-motion:reduce){.cn-sway,.cn-wave,.cn-blink{animation:none!important}}